Returns & Exchanges

At ILoveDooney, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return unused merchandise in its original condition within 30 days of delivery for a full refund.

1

Initiate Your Return

Visit our online returns portal and enter your order number and billing zip code to start the process and select the items you wish to send back.

2

Print Return Label

Once your request is submitted, download and print the prepaid UPS return shipping label provided through the portal.

3

Pack Your Items

Securely pack your items in the original packaging, ensuring all tags are attached and the original packing slip is included inside the box.

4

Ship and Track

Drop off your package at any authorized UPS location and keep your tracking number handy to monitor the status of your return as it travels to our warehouse.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing